Frequently Asked Questions
Everything you need to know about shopping with Dunlop Canada.
What are your shipping rates within Canada?
We offer free standard shipping on all orders over $150 CAD. For orders below this amount, a flat rate of $12.99 applies nationwide.
How do I return an item that doesn't fit?
We accept returns within 30 days of delivery. Items must be in their original, unworn condition with all tags attached. Please visit our Returns Portal to generate a prepaid shipping label.
Are your products true to size?
Most of our apparel follows standard North American sizing. We recommend checking the detailed size guide located on each product page to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and Shop Pay.
How can I track the status of my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery.
Do you offer international shipping?
Currently, Dunlop Canada exclusively ships to addresses within Canada to ensure the fastest delivery times and best service for our local customers.