Returns & Exchanges
At Dunlop Canada, we want you to be completely satisfied with your purchase. If your fashion items are not the perfect fit, you can return them within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and postal code to select the items you wish to return or exchange.
Prepare Your Package
Place the items in their original packaging with all tags attached, ensuring the products are unworn and in their original condition.
Attach Shipping Label
Download and print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
Drop Off and Track
Hand your package to any Canada Post location and keep your receipt; we will process your refund within 5-7 business days of receiving the items.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
